{"id":1970,"date":"2025-09-30T16:40:26","date_gmt":"2025-09-30T14:40:26","guid":{"rendered":"https:\/\/monguidezanzibar.fr\/terms-and-conditions\/"},"modified":"2026-02-25T15:21:01","modified_gmt":"2026-02-25T14:21:01","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/monguidezanzibar.fr\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1970\" class=\"elementor elementor-1970 elementor-1173\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5264c370 e-flex e-con-boxed e-con e-parent\" data-id=\"5264c370\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6dc6462d elementor-widget elementor-widget-text-editor\" data-id=\"6dc6462d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1><b>General Terms and Conditions of Sale<\/b><\/h1>\r\n<b>Mon Guide Zanzibar \u2013 SASU with capital of 1,000 euros \u2013 11 IMPASSE DES ABRICOTIERS 13520 MAUSSANE LES ALPILLES \u2013 contact@monguidezanzibar.fr \u2013  <\/b><b>\r\n<\/b><b>04 22 54 13 06<\/b>\r\n<h2><b>1. Purpose<\/b><\/h2>\r\n<span style=\"font-weight: 400;\">These General Terms and Conditions of Sale (hereinafter &#8220;Terms and Conditions&#8221;) govern the reservations and sales of excursions offered by the company <\/span><b>Mon Guide Zanzibar<\/b><span style=\"font-weight: 400;\"> (hereinafter &#8220;the Company&#8221;) on the website<\/span><a href=\"http:\/\/www.monguidezanzibar.fr\"> <b>www.monguidezanzibar.fr<\/b><\/a><span style=\"font-weight: 400;\"> (hereinafter &#8220;the Site&#8221;).<\/span>\r\n\r\n<span style=\"font-weight: 400;\">By confirming their reservation, the customer acknowledges having read, understood, and accepted these Terms and Conditions without reservation.<\/span>\r\n<h2><b>2. Services Offered<\/b><\/h2>\r\n<span style=\"font-weight: 400;\">The Company offers, through its Site, the reservation of excursions and activities in Zanzibar. These services include the offerings mentioned in the description of each excursion. <\/span><span style=\"font-weight: 400;\">\r\n<\/span> <span style=\"font-weight: 400;\"> The Company acts as an <\/span><b>intermediary<\/b><span style=\"font-weight: 400;\"> between the customer and the local partner guides. The reservation is managed by the Company, but the delivery of services is the responsibility of the local guide.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">Any additional purchases or extra consumption on-site remain the customer&#8217;s responsibility and must be paid directly to the local guide or the relevant service provider.<\/span>\r\n<h2><b>3. Reservation and Payment<\/b><\/h2>\r\n<ul>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The customer reserves their excursion online through the Site.<\/span><span style=\"font-weight: 400;\">\r\n\r\n<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To confirm the reservation, a <\/span><b>deposit of 30%<\/b><span style=\"font-weight: 400;\"> of the total amount is required.<\/span><span style=\"font-weight: 400;\">\r\n\r\n<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The balance (70%) must be paid <\/span><b>no later than 7 days before the excursion date<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\">\r\n\r\n<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Payment is made exclusively by credit card through the secure platform <\/span><b>Stripe<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\">\r\n\r\n<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the balance is not paid within the specified timeframe, the reservation will be considered canceled and the deposit will remain with the Company.<\/span><span style=\"font-weight: 400;\">\r\n\r\n<\/span><\/li>\r\n<\/ul>\r\n&nbsp;\r\n<h2><b>4. Cancellation and Refund<\/b><\/h2>\r\n<ul>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Cancellation by the customer more than 30 days before the excursion date<\/b><span style=\"font-weight: 400;\">: full refund of amounts paid.<\/span><span style=\"font-weight: 400;\">\r\n\r\n<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Cancellation by the customer between 30 days and 7 days before the excursion date<\/b><span style=\"font-weight: 400;\">: the 30% deposit remains with the Company.<\/span><span style=\"font-weight: 400;\">\r\n\r\n<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Cancellation by the customer less than 7 days before the excursion date or absence on the day of the activity<\/b><span style=\"font-weight: 400;\">: the full amount remains due and no refund will be issued.<\/span><span style=\"font-weight: 400;\">\r\n\r\n<\/span><\/li>\r\n<\/ul>\r\n<span style=\"font-weight: 400;\">In case of cancellation by the Company (for example if the local guide is unable to provide the excursion), the customer will be fully refunded for amounts paid.<\/span>\r\n<h2><b>5. Liability<\/b><\/h2>\r\n<span style=\"font-weight: 400;\">The Company acts solely as an <\/span><b>intermediary<\/b><span style=\"font-weight: 400;\"> between the customer and the local guide. The Company&#8217;s liability cannot be engaged in case of total or partial poor execution of the service attributable to the local guide, the customer, or force majeure (unfavorable weather, strikes, delays, etc.).<\/span>\r\n\r\n<span style=\"font-weight: 400;\">The customer is required to follow the safety instructions given by the local guide. Any recklessness or inappropriate behavior is the customer&#8217;s responsibility. <\/span>\r\n<h2><b>6. Prices<\/b><\/h2>\r\n<span style=\"font-weight: 400;\">Prices shown on the Site are in euros and include applicable taxes. They do not include personal expenses or extras not mentioned in the excursion description. <\/span>\r\n<h2><b>7. Personal Data (GDPR)<\/b><\/h2>\r\n<span style=\"font-weight: 400;\">Personal data collected during reservation (last name, first name, email, phone, payment information) is necessary for managing reservations.<\/span><span style=\"font-weight: 400;\">\r\n<\/span><span style=\"font-weight: 400;\">  The Company commits not to sell or transmit this data to non-partner third parties.<\/span><span style=\"font-weight: 400;\">\r\n<\/span> <span style=\"font-weight: 400;\"> The customer has the right to access, correct, and delete their data, which can be exercised by writing to: <\/span><a href=\"mailto:contact@monguidezanzibar.fr\"><b>contact@monguidezanzibar.fr<\/b><\/a><span style=\"font-weight: 400;\">.<\/span>\r\n\r\n&nbsp;\r\n<h2><b>8. Intellectual Property<\/b><\/h2>\r\n<span style=\"font-weight: 400;\">The Site&#8217;s content (text, photos, graphics, logo) is protected by intellectual property law. Any total or partial reproduction is prohibited without prior authorization from the Company. <\/span>\r\n<h2><b>9. Applicable Law and Disputes<\/b><\/h2>\r\n<span style=\"font-weight: 400;\">These Terms and Conditions are subject to <\/span><b>French law<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\">\r\n<\/span><span style=\"font-weight: 400;\">  In case of dispute, an amicable solution will be sought first. Otherwise, the competent courts will be those of the Company&#8217;s registered office. <\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>General Terms and Conditions of Sale Mon Guide Zanzibar \u2013 SASU with capital of 1,000 euros \u2013 11 IMPASSE DES ABRICOTIERS 13520 MAUSSANE LES ALPILLES \u2013 contact@monguidezanzibar.fr \u2013 04 22 54 13 06 1. Purpose These General Terms and Conditions of Sale (hereinafter &#8220;Terms and Conditions&#8221;) govern the reservations and sales of excursions offered by [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"give_campaign_id":0,"footnotes":""},"class_list":["post-1970","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms and Conditions - MonGuideZanzibar<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and Conditions - MonGuideZanzibar\" \/>\n<meta property=\"og:description\" content=\"General Terms and Conditions of Sale Mon Guide Zanzibar \u2013 SASU with capital of 1,000 euros \u2013 11 IMPASSE DES ABRICOTIERS 13520 MAUSSANE LES ALPILLES \u2013 contact@monguidezanzibar.fr \u2013 04 22 54 13 06 1. Purpose These General Terms and Conditions of Sale (hereinafter &#8220;Terms and Conditions&#8221;) govern the reservations and sales of excursions offered by [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/monguidezanzibar.fr\/en\/terms-and-conditions\/\" \/>\n<meta property=\"og:site_name\" content=\"MonGuideZanzibar\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/profile.php?id=61560637533403\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-25T14:21:01+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/monguidezanzibar.fr\\\/en\\\/terms-and-conditions\\\/\",\"url\":\"https:\\\/\\\/monguidezanzibar.fr\\\/en\\\/terms-and-conditions\\\/\",\"name\":\"Terms and Conditions - MonGuideZanzibar\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/monguidezanzibar.fr\\\/en\\\/#website\"},\"datePublished\":\"2025-09-30T14:40:26+00:00\",\"dateModified\":\"2026-02-25T14:21:01+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/monguidezanzibar.fr\\\/en\\\/terms-and-conditions\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/monguidezanzibar.fr\\\/en\\\/terms-and-conditions\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/monguidezanzibar.fr\\\/en\\\/terms-and-conditions\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/monguidezanzibar.fr\\\/en\\\/home\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Terms and Conditions\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/monguidezanzibar.fr\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/monguidezanzibar.fr\\\/en\\\/\",\"name\":\"MonGuideZanzibar\",\"description\":\"Voyage \u00e0 Zanzibar\",\"publisher\":{\"@id\":\"https:\\\/\\\/monguidezanzibar.fr\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/monguidezanzibar.fr\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/monguidezanzibar.fr\\\/en\\\/#organization\",\"name\":\"MonGuideZanzibar\",\"url\":\"https:\\\/\\\/monguidezanzibar.fr\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/monguidezanzibar.fr\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/monguidezanzibar.fr\\\/wp-content\\\/uploads\\\/2025\\\/08\\\/Mon-Guide-Zanzibar.png\",\"contentUrl\":\"https:\\\/\\\/monguidezanzibar.fr\\\/wp-content\\\/uploads\\\/2025\\\/08\\\/Mon-Guide-Zanzibar.png\",\"width\":500,\"height\":500,\"caption\":\"MonGuideZanzibar\"},\"image\":{\"@id\":\"https:\\\/\\\/monguidezanzibar.fr\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/profile.php?id=61560637533403\",\"https:\\\/\\\/www.instagram.com\\\/zanzibar_tourguide_chudy\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Terms and Conditions - MonGuideZanzibar","robots":{"index":"noindex","follow":"follow"},"og_locale":"en_US","og_type":"article","og_title":"Terms and Conditions - MonGuideZanzibar","og_description":"General Terms and Conditions of Sale Mon Guide Zanzibar \u2013 SASU with capital of 1,000 euros \u2013 11 IMPASSE DES ABRICOTIERS 13520 MAUSSANE LES ALPILLES \u2013 contact@monguidezanzibar.fr \u2013 04 22 54 13 06 1. Purpose These General Terms and Conditions of Sale (hereinafter &#8220;Terms and Conditions&#8221;) govern the reservations and sales of excursions offered by [&hellip;]","og_url":"https:\/\/monguidezanzibar.fr\/en\/terms-and-conditions\/","og_site_name":"MonGuideZanzibar","article_publisher":"https:\/\/www.facebook.com\/profile.php?id=61560637533403","article_modified_time":"2026-02-25T14:21:01+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/monguidezanzibar.fr\/en\/terms-and-conditions\/","url":"https:\/\/monguidezanzibar.fr\/en\/terms-and-conditions\/","name":"Terms and Conditions - MonGuideZanzibar","isPartOf":{"@id":"https:\/\/monguidezanzibar.fr\/en\/#website"},"datePublished":"2025-09-30T14:40:26+00:00","dateModified":"2026-02-25T14:21:01+00:00","breadcrumb":{"@id":"https:\/\/monguidezanzibar.fr\/en\/terms-and-conditions\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/monguidezanzibar.fr\/en\/terms-and-conditions\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/monguidezanzibar.fr\/en\/terms-and-conditions\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/monguidezanzibar.fr\/en\/home\/"},{"@type":"ListItem","position":2,"name":"Terms and Conditions"}]},{"@type":"WebSite","@id":"https:\/\/monguidezanzibar.fr\/en\/#website","url":"https:\/\/monguidezanzibar.fr\/en\/","name":"MonGuideZanzibar","description":"Voyage \u00e0 Zanzibar","publisher":{"@id":"https:\/\/monguidezanzibar.fr\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/monguidezanzibar.fr\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/monguidezanzibar.fr\/en\/#organization","name":"MonGuideZanzibar","url":"https:\/\/monguidezanzibar.fr\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/monguidezanzibar.fr\/en\/#\/schema\/logo\/image\/","url":"https:\/\/monguidezanzibar.fr\/wp-content\/uploads\/2025\/08\/Mon-Guide-Zanzibar.png","contentUrl":"https:\/\/monguidezanzibar.fr\/wp-content\/uploads\/2025\/08\/Mon-Guide-Zanzibar.png","width":500,"height":500,"caption":"MonGuideZanzibar"},"image":{"@id":"https:\/\/monguidezanzibar.fr\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/profile.php?id=61560637533403","https:\/\/www.instagram.com\/zanzibar_tourguide_chudy\/"]}]}},"campaignId":"","_links":{"self":[{"href":"https:\/\/monguidezanzibar.fr\/en\/wp-json\/wp\/v2\/pages\/1970","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/monguidezanzibar.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/monguidezanzibar.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/monguidezanzibar.fr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/monguidezanzibar.fr\/en\/wp-json\/wp\/v2\/comments?post=1970"}],"version-history":[{"count":1,"href":"https:\/\/monguidezanzibar.fr\/en\/wp-json\/wp\/v2\/pages\/1970\/revisions"}],"predecessor-version":[{"id":1971,"href":"https:\/\/monguidezanzibar.fr\/en\/wp-json\/wp\/v2\/pages\/1970\/revisions\/1971"}],"wp:attachment":[{"href":"https:\/\/monguidezanzibar.fr\/en\/wp-json\/wp\/v2\/media?parent=1970"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}